THE FINANCIAL CONDUCT AUTHORITY (FCA) The FCA is the independent watchdog that regulates financial services. This document is designed by the FCA to be given to consumers considering buying certain financial products. You need to read this important document. It explains the service you are being offered. Please use this information to decide if our services are right for you.
WHOSE PRODUCTS DO WE OFFER? Should you require finance to assist with the purchase of a vehicle, we can introduce you to a limited number of lenders and finance products. If you request it, we can provide a list of lenders we work with.
WHICH SERVICES WILL WE PROVIDE YOU WITH? We will advise and make a recommendation for you from the finance products we offer, after we have assessed your needs.
WHAT WILL YOU HAVE TO PAY US FOR OUR SERVICES? No fee is payable by you for our services. A lender may pay us for introducing you if you go ahead and take finance from them for the purchase of your vehicle.
WHO REGULATES US? All Crawford Car Sales (N.I) LTD legal entities are authorised and regulated by the Financial Conduct Authority (FCA No 786033) either as a principal or an appointed representative. Your document if you enquire on a vehicle will confirm which legal entity you are dealing with. Our permitted business is to act as a broker for consumer finance. You can check this on the FCA register by visiting the FCA website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768 or 0300 500 8082
OWNERSHIP All Crawford Car Sales (N.I) LTD legal entities are subsidiaries of: Crawford Car Sales (N.I) LTD, 331 Ratoran Road, Tempo, Co. Fermanagh, BT943NN.
WHAT TO DO IF YOU HAVE A COMPLAINT If you wish to register a complaint, please contact us as follows By e-mail – Crawfordcarsales@btconnect.com In writing - FCA Compliance Manager Crawford Car Sales 331 Ratoran Road Tempo Co. Fermanagh BT943NN If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. https://www.financial-ombudsman.org.uk/
In considering your enquiry we may search your record at a credit reference agency.
They may add to your record details of our search and your enquiry and this will be seen by other organisations carrying out later searches.
It is important that you give us accurate information.
We may check your details with fraud prevention agencies and if you give us false or inaccurate information and we suspect fraud we will record this.
We and other organisations may use and search these records to help make decisions about credit and credit related services,
for you and members of your household; trace debtors, recover debt, prevent fraud, and to arrange your accounts of insurance policies; check your
identity to prevent money laundering unless your furnish us with other satisfactory proof of identity. You have a right, on payment of fee,
to receive a copy of the information we hold about if you wish to apply to us in writing. We may pass on your details to other companies to send
information about the products.
Finance available subject to status. Indemnities may be required. Other finance offers may be available but cannot be used in conjunction with this offer.
We work with a number of carefully selectes credit providers who may be able to offer you finance for your purchase.